Description:

The Service Project Manager (PM) is responsible for overseeing and managing access control point (ACP) Maintenance and Service (M&S) contracts and task orders to ensure compliance with applicable requirements. The Service PM liaises with clients and others as needed to identify work and schedule requirements, and coordinates with subcontractors and / or PSP personnel to determine the most appropriate and cost-effective execution methods for contracted work. The Service PM coordinates with the Service Manager to adjust technician schedules, provide administrative and management support to field technicians, and disseminate information to necessary parties through effective communication. The Service PM performs a variety of administrative functions to manage contracts, task orders and subcontracts, to include preparing reports, developing subcontract documents, and drafting proposals. The Service PM reports directly to the Senior Service PM.

Duties:

Identify and coordinate the execution of all work and reporting requirements of assigned contracts. Coordinate within the Service Department to obtain the necessary resources to successfully meet all requirements.

Perform recurring coordination with clients and service department technicians, keeping the Senior Service PM and others informed on work progress and support needed at each location.

Collect and organize electronic documentation following each repair or preventive maintenance visit, including compiling receipts, reviewing completed checklists, obtaining client approval signature(s), composing technician reports, and other close-out documents.

Develop service and maintenance proposals, to include gathering material and equipment quotes, formatting cost sheets, and writing the proposal.

Track the status of all awarded service orders and perform detailed execution planning to meet contractual requirements.

Conduct routine communication with vendors, subcontractors, and customers, including e-mail and telephonic contact.

In coordination with the Service Manager, provide support to technicians in advance of repairs or preventive maintenance visits by coordinating site access, sourcing equipment, parts and consumable materials needed for the work, and preparing checklists and other documentation in advance of the trip.

Coordinate with PSP personnel to improve purchasing and material management processes across all business lines.

Perform telephonic dispatch duties for 24/7 emergency calls on a rotational basis.

Provide remote assistance and administrative support to technicians as needed.

When applicable, manage U.S. Army Corps of Engineers projects within their online Quality Control System:

• Develop and process daily, weekly and monthly reports
• Prepare transmittal forms for all submittals
• Update schedule progress
• Track Government approvals of all submittals and reports

Perform other administrative and management tasks as directed by the Senior Service PM.

Requirements, Skills, and Qualifications:

• Associates’ degree in business administration, management, electronics, engineering technology, logistics, or a related field is required. A Bachelors’ degree is preferred.
• 2 or more years of experience in a professional work environment is required.
• 2 or more years of experience in an office management, executive assistant, or project administrator role is preferred.
• 2 or more years of experience in industrial maintenance, MEP service, engineering, general contracting, logistics, or Federal Government contracting is preferred.
• Advanced proficiency with MS Excel, Word, and other MS Office applications is required.
• Must possess a valid driver’s license.
• Must be able to work in the United States without sponsorship.

Physical Requirements:

• Ability to sit at a computer workstation for several hours at a time.
• Ability to lift 30 pounds to waist level.

Additional Information:

• Duties are performed primarily in PSP’s Brentwood, TN office.
• Occasional travel to vendor locations, work sites, and off-site meeting locations in the United States with all related expenses paid for by the company.

Benefits:

• Full Time / Salary ($60-80,000, depending on experience)
• Matching 401K (4%)
• Healthcare, Dental and Vision Insurance
• Eligibility for Profit Sharing Bonus

PSP provides a significant contribution toward premiums for medical, dental, vision and life insurance. The company offers a 401(k) plan with a company matching contribution, telephone allowance, paid time off, paid holidays. Nashville Predators season tickets are available for employee use.

Perimeter Security Partners is a three-time Inc. 5000 listed rapidly growing company that designs, constructs, and maintains perimeter security systems for some of our country’s most critical government and private facilities, including: the U.S. Military, National Park Service, data centers, corporate headquarters, stadiums, utilities, and other critical infrastructure assets.

PSP is a nimble, dynamic, and growing company that offers extraordinary room for personal and professional growth as you learn the industry and demonstrate your initiative. We have a team-oriented, collegial culture fostering direct collaboration with the owners to ensure our projects are completed successfully and customers are satisfied. Protect those who make our country strong!