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RCL Mechanical, Inc.

Service Manager
Raynham, MA
Full Time
$90000 - $130000

Description

Why Join RCL Mechanical?

We’re a growing, locally owned plumbing, heating, and HVAC company that actually takes care of our people.


No drama. No nonsense. Just a solid team, steady work, and real opportunity to grow.


If you’re a strong leader who wants to build a team, drive performance, and make a real impact this is the place.


What We Offer

  • Benefits start Day 1
  • 401(k) with 5% company match
  • Medical, dental, vision and pet insurance
  • 3 weeks PTO and 9 paid holidays
  • Company vehicle and gas card (if applicable)
  • Paid training and development
  • Referral bonuses
  • Year-round, steady work
  • Clear path for growth and advancement


What You’ll Be Doing

  • Oversee daily service operations including dispatch, scheduling, and job execution
  • Ensure all service work is completed safely, accurately, and efficiently
  • Act as the escalation point for customer concerns and ensure resolution
  • Monitor and manage department performance including labor efficiency, margins, callbacks, and profitability
  • Provide technical support and guidance to HVAC and plumbing technicians
  • Ensure compliance with company standards, safety protocols, and applicable codes
  • Collaborate with dispatch, sales, install, and procurement teams to ensure alignment
  • Drive accountability for documentation, job notes, photos, and system usage
  • Track and analyze KPIs and implement improvement strategies
  • Report on department performance and identify opportunities for growth


Requirements

  • Minimum 5 years of HVAC and plumbing service experience
  • Proven leadership experience managing technicians
  • Strong knowledge of HVAC and plumbing systems and codes
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and organizational skills
  • Experience with ServiceTitan is a plus
  • Valid driver’s license


What Makes Us Different

  • You’re not just a number here
  • Management actually listens
  • No micromanaging just support and accountability
  • Real opportunity to grow and increase your income


Apply Today

If you’re looking for a long-term home with a company that values your work and invests in your future, we want to talk.


Apply now and we’ll be in touch ASAP.