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RCL Mechanical, Inc.

Service Manager
Taunton, MA
Full Time
5+ years of experience
$90000 - $130000

Description

Lead a Team. Drive Results. Build Your Future.

Are you an experienced HVAC or Plumbing Service Manager looking for a company where your leadership is valued, your contributions are recognized, and you have the opportunity to make a real impact?

At RCL Mechanical, we're looking for a proven leader to oversee our residential plumbing and HVAC service operations, develop our technicians, and drive department performance.

We're a growing, locally owned company that believes in giving our people the support, resources, and opportunities they need to succeed.

Why Join RCL Mechanical?

  • Benefits Start Day 1!
  • Competitive compensation based on experience
  • Performance based bonuses
  • Company vehicle and gas card (if applicable)
  • Medical, dental, vision, and pet insurance
  • 401(k) with 4% company match
  • 3 weeks PTO + 9 paid holidays
  • Paid training and leadership development
  • Employee referral bonuses
  • Career advancement opportunities
  • Supportive, team-first culture

What You'll Do

  • Lead, coach, and develop HVAC and plumbing service technicians.
  • Oversee daily service operations, scheduling, and field performance.
  • Monitor department KPIs, labor efficiency, callbacks, and profitability.
  • Provide technical guidance and resolve escalated customer concerns.
  • Drive accountability, productivity, and a 5-star customer experience.
  • Work closely with dispatch, sales, and installation teams to improve performance.

What We're Looking For

  • 5+ years of HVAC and/or plumbing service experience.
  • Proven leadership experience managing field technicians.
  • Strong understanding of HVAC and plumbing service operations.
  • Experience managing KPIs, job performance, and department profitability.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to lead in a fast-paced, results-driven environment.
  • ServiceTitan experience preferred.
  • Valid driver's license.

Our Core Values

Own It. Integrity. Raise the Bar. Service with Purpose.

These aren't just words. They're how we work, lead, and support one another.

Ready for Your Next Opportunity?

If you're a strong leader who takes ownership, develops great teams, and knows how to drive results, we want to hear from you.

Apply today. Let's start a conversation!